Who We Are

Hussain Immigration Services provides UK immigration advice and assistance for individuals, families, employers and workers. Our services may include eligibility assessments, immigration history reviews, document checklists, application preparation, evidence review, written representations, biometric appointment guidance and communication with the Home Office where appropriate.

For privacy questions, you can contact us by email at [email protected] or by telephone on 0203 137 6465.

Information We May Collect

The information we collect depends on how you use our website and the immigration service you request. It may include:

• your name, contact details, date of birth, nationality and identity information;
• passport, visa, BRP, eVisa, travel and immigration history information;
• family, relationship, employment, business, financial, accommodation and education information;
• documents and evidence needed for visitor visas, family visas, work visas, sponsor licence applications, settlement, long residence, EU Settlement Scheme matters, subject access requests and British nationality applications;
• information you provide through contact forms, email, telephone calls, consultations or document uploads;
• payment, invoice and account records where you instruct us;
• website technical information, such as IP address, browser type, device information and cookie data.

Immigration matters can involve sensitive information, including information about health, family life, criminal history, previous refusals, overstaying, protection claims or other special category data. We only ask for this information where it is relevant to your enquiry, advice or application.

How We Use Your Information

We may use your personal information to:

• respond to your enquiry and arrange a consultation;
• assess your eligibility for an immigration route;
• prepare document checklists, applications, supporting letters and representations;
• review evidence and immigration history;
• submit or assist with applications to the Home Office, UK Visas and Immigration or other relevant bodies where you instruct us to do so;
• communicate with you about your matter, fees, appointments and case progress;
• keep client, accounting and compliance records;
• improve our website, security and client service.

Lawful Basis For Processing

Depending on the situation, we may rely on one or more lawful bases under UK data protection law, including:

• Contract: to provide immigration advice or services you have requested.
• Legal obligation: to meet record keeping, tax, regulatory or compliance duties.
• Legitimate interests: to manage enquiries, maintain client records, protect our business, improve our website and provide a professional service.
• Consent: where we specifically ask for permission, for example for certain optional communications.

Where we process special category data, we do so only where necessary and where an additional condition applies, such as establishing, exercising or defending legal claims, substantial public interest conditions, or where you have given explicit consent where required.

Who We May Share Information With

We do not sell your personal information. Where necessary for your matter or for business administration, we may share information with:

• the Home Office, UK Visas and Immigration, UKVCAS, overseas visa application centres and related government bodies;
• couriers, translators, interpreters, barristers, solicitors, experts or other professional advisers where needed;
• payment providers, accountants, IT support, website hosting, email and document storage providers;
• regulators, law enforcement, courts or public authorities where required by law.

International Transfers

Some immigration matters involve people, sponsors, family members, employers or authorities outside the UK. Where your information needs to be sent outside the UK, we take reasonable steps to protect it and only share what is necessary for the purpose of your matter.

How Long We Keep Information

We keep personal information only for as long as necessary for the purpose it was collected, including client service, legal, regulatory, tax, accounting and dispute-resolution purposes. Client matter files are normally kept for a reasonable period after the matter closes, unless a longer period is required by law or by the nature of the immigration matter.

If you make an enquiry but do not instruct us, we may keep enquiry records for a shorter period so that we can respond to follow-up questions and maintain business records.

Cookies And Website Data

Our website may use cookies or similar technologies to keep the website working, improve security, understand website performance and remember certain preferences. You can control cookies through your browser settings. Blocking some cookies may affect how the website works.

If the website includes embedded content, such as maps, videos or third-party forms, those providers may collect information about your interaction with that content according to their own privacy policies.

Keeping Your Information Secure

We use reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure. Immigration documents can be sensitive, so please avoid sending unnecessary documents unless we have asked for them or they are relevant to your enquiry.

Your Rights

Depending on the circumstances, you may have the right to request access to your personal information, correction of inaccurate information, erasure, restriction of processing, data portability, objection to processing and withdrawal of consent where processing is based on consent.

Some rights are not absolute and may be limited where we need to keep information for legal, regulatory, contractual or legitimate business reasons.

Contact And Complaints

If you have a question about this Privacy Policy or want to exercise your data protection rights, contact us at [email protected] or call 0203 137 6465.

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled. The ICO website is https://ico.org.uk/.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or data protection practices. The latest version will be published on this page.